We Value Your Opinion

We welcome your comments on the service we provide, whether complimentary or otherwise. Please complete and submit the online form below. The events outlined in your correspondence will be taken under review and one of our Icelandair Agents will write to you once our review is complete.

This may involve a number of operational departments, and possibly third-party providers. We are working hard to keep the response time as short as possible but in some cases it may take up to  14 days.  We thank you for your patience in the meantime.

For any general booking assistance and other urgent inquiries about your travel arrangement please contact travel agency where flight was booked.  For bookings directly with Icelandair you can call our customer line +3545050100, for local telephone numbers in other countries see www.icelandair.com/contact-us/.