Customer Relations

We Value Your Opinion

We welcome your comments on the service we provide, whether complimentary or otherwise. Please complete and submit the online form below, write us an e-mail, send us a fax or write to us at the postal address supplied at the bottom of this page. We would appreciate if you would please state the date of travel and flight numbers in your itinerary.

E-mail: yourcomments@icelandair.is

Fax: +354-5050-330

Conditions of carriage

Contact Address:
Icelandair
Customer Relations
Flugvallarvegi
101 Reykjavík,
ICELAND

Baggage Claims:
Icelandair North America
Baggage Claims
Logan Airport
500 Terminal E
East Boston, MA 02128
USA

Baggage Claims:
Icelandair North America
Baggage Claims
JFK International Airport
Terminal 7
Jamaica NY 11430
USA